Website: www.curiouscoreai.app
Effective Date: 02/15/2026
This Privacy Policy explains how CuriousCoreAI (“CuriousCoreAI,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, contact us, book an appointment, sign up for texts/emails, or otherwise interact with our services. This policy also explains how we handle data processed through GoHighLevel (“GHL”) and LeadConnector as part of our marketing automation, customer communications, and client service delivery.
If you have questions, contact us at: [email protected]
1) Scope (Who This Applies To)
This Privacy Policy applies to:
Visitors to our website and landing pages
Leads and prospects who submit forms, request quotes, or book calls
Subscribers who opt in to SMS and/or email communications
Customers/clients who purchase our services
Anyone communicating with us by phone, SMS, email, chat, or social media
If you are a business client and we build/manage marketing systems for you in GoHighLevel, you may also have your own privacy policy obligations for your end customers. This policy covers CuriousCoreAI’s handling of data for our own operations and communications.
2) Information We Collect
We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.
A) Information You Provide Directly
Depending on how you interact with us, you may provide:
Name, email, phone number
Business name, business details (services, service area, hours)
Messages you send us (in forms, SMS, email, chat, or calls)
Appointment/booking information
Payment-related information (see “Payments” below)
Any files or information you upload or send to us (e.g., logos, assets, intake details)
B) Information We Collect Automatically
When you visit our website/pages, we may collect:
IP address, device type, browser type
Page views, clicks, referring/exit pages
Approximate location (derived from IP)
Cookies or similar tracking technologies (see “Cookies & Tracking”)
C) Information From Third Parties
We may receive information from:
Scheduling/calendar tools (if connected)
Payment processors (transaction confirmations, partial identifiers)
Advertising/analytics platforms (attribution data, conversion events)
Messaging carriers/platform providers involved in SMS delivery
3) How We Use Information
We use your information to:
Respond to inquiries and provide requested information
Provide estimates, proposals, contracts, and onboarding
Schedule and manage appointments
Deliver services and support (including automation configuration)
Send transactional messages (appointment confirmations, service updates)
Send marketing messages (only where you’ve consented/opted in)
Improve our website, offers, and communications
Prevent fraud, abuse, and unauthorized access
Comply with legal obligations and enforce our agreements
4) GoHighLevel / LeadConnector Data Handling
CuriousCoreAI uses GoHighLevel (“GHL”) and LeadConnector to manage contacts, conversations, pipelines, forms, automations, and communications. When you submit a form, book an appointment, or opt in to texts/emails, your information may be stored and processed in these systems to enable prompt follow-up and customer service.
Typical Data Stored in GHL/LeadConnector May Include
Contact details (name, phone, email)
Form responses and booking details
Conversation history (SMS/email messages)
Tags, notes, pipeline stage, lead source attribution
Call metadata (and recordings only if enabled; see “Calls” below)
We use this data to operate our follow-up and communication systems and to support client delivery.
5) SMS/Text Messaging Privacy + A2P Compliance
A) Consent / Opt-In
If you opt in to receive SMS from CuriousCoreAI, you consent to receive text messages at the number you provide. Consent may be collected via web forms, booking forms, keyword opt-ins, or other compliant methods.
Message types may include:
Appointment confirmations and reminders
Responses to your inquiry or quote request
Follow-up messages related to your request
Marketing/promotional messages (where applicable and permitted)
B) Opt-Out
You can opt out at any time by replying STOP to any text message. After you opt out, you may receive a final confirmation message and then no further SMS messages (unless you opt in again).
C) Help
Reply HELP for help, or contact us at [email protected].
D) Carriers + Delivery
Message frequency varies. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages. SMS delivery can be affected by carrier filtering and compliance rules.
E) A2P / 10DLC Notes
To comply with U.S. A2P messaging requirements, we may use registration and verification processes and maintain records of opt-in and messaging activity associated with your contact record.
F) SMS Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6) Email Marketing
If you opt in to receive emails, we may send:
Transactional emails (e.g., confirmations, service updates)
Marketing emails (e.g., offers, educational content)
You can unsubscribe from marketing emails at any time using the unsubscribe link in the email. Administrative/transactional emails may still be sent as needed (for example, to complete a transaction or provide an important service notice).
7) Payments & Payment Processing
If you purchase from CuriousCoreAI or pay an invoice:
Payments may be processed through third-party payment processors (for example, Stripe or similar providers, depending on your invoice/checkout method).
We do not intentionally store full payment card numbers on our own servers. Payment processors handle sensitive payment information according to their own security and compliance obligations.
We may receive limited payment-related data such as payment status, transaction IDs, billing name, and partial identifiers.
8) Calls, Voicemails, and Recordings (If Enabled)
If you call us or we call you, we may collect call metadata (time, duration, routing). Call recording may be enabled in some contexts for quality assurance, training, and troubleshooting.
If call recording is enabled where you are located, we will attempt to provide notice as required by applicable law. If you do not want a call recorded, please tell us and/or use an alternative channel (email/WhatsApp/text) where appropriate.
9) Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Keep pages working properly
Understand website performance
Measure conversion events (e.g., form submissions, bookings)
Improve advertising attribution (if running ads)
You can control cookies through your browser settings. Disabling cookies may impact site functionality.
10) When We Share Information
We do not sell your personal information. We may share information with:
Service providers who help us run our business (CRM/automation platforms like GHL/LeadConnector, messaging/email providers, scheduling tools, payment processors, analytics tools)
Compliance and security partners to prevent fraud and abuse
Legal and regulatory authorities if required by law, subpoena, or similar legal process
Business transfers if we are involved in a merger, acquisition, financing, reorganization, or sale of assets (information may be transferred as part of that transaction)
We share information only as necessary to provide services, operate our business, and meet legal requirements.
11) Data Retention
We retain personal information for as long as reasonably necessary to:
Provide services and support
Maintain business records
Comply with legal and tax obligations
Enforce agreements and resolve disputes
Retention time can vary depending on the nature of the data and why it was collected. If you opt out of SMS/email marketing, we may retain minimal information needed to honor your opt-out status and maintain compliance records.
12) Security
We take reasonable administrative, technical, and physical measures to protect personal information. However, no system can be guaranteed 100% secure. You understand that any transmission of information is at your own risk.
13) Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
Request access to the personal information we have about you
Request correction of inaccurate information
Request deletion (where legally permissible)
Opt out of marketing communications (SMS and email)
Request information about how your data is used
To make a request, contact: [email protected]
We may verify your identity before fulfilling requests.
14) Children’s Privacy
Our services are not directed to children under 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us so we can take appropriate action.
15) International Visitors
CuriousCoreAI operates in the United States. If you access our services from outside the U.S., you understand your information may be transferred to, processed, and stored in the U.S. where data protection laws may differ from those in your jurisdiction.
16) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last revised. Continued use of our services after changes become effective constitutes acceptance of the updated policy.
17) Contact Us
CuriousCoreAI
Email: [email protected]
Website: www.curiouscoreai.app